Featuring Charles “Chuck” Billows, Deputy Director, Department of Finance, City of Chicago
Latest Episodes
What does it take to protect the people who enforce the curb? In this first episode of Parking Live, co-hosts Jade Neville and Matt Darst sit down with Chuck Billows, Deputy Director for the City of Chicago’s Department of Finance, to talk about frontline officer safety—and why it’s become a top civic priority.
Parking Live is the podcast that looks beyond the meter to explore the systems, policies, and people shaping the future of parking. Co-hosted by Jade Neville and Matt Darst – two industry veterans who’ve worked every angle from frontline enforcement to strategic design – this show dives into the real issues facing cities, agencies, and mobility leaders today.
Explore the untapped potential within the hearts and minds of our veterans as they transition to civilian life, particularly in the parking and transportation sectors.
Featured Resources
Are you responsible for the welfare of parking officers working on the frontline in your organisation? If so, we need you to respond to this important survey. If you are not, please share this with the person who is. Why? So we can find out the scale of abuse and incidents against officers, and use this to get better support. It needs the person responsible to ask their frontline officers to report all incidents of assault, no matter how minor, including all instances of verbal abuse (not what was said) throughout April and submit it via the survey.
To better equip local and transportation authorities with intelligence that will enable them to keep their cities safer, less congested and cleaner.